4WD Sales Representative (Inbound Contact Centre)
Job No:
127485
Location:
Newcastle, NSW
- Do you have great customer service or sales skills and a passion for the 4wd industry?
- Join one of Australia's leading auto recyclers in the coastal city of Newcastle, NSW!
- Enjoy an above award wage remuneration plus super, relocation assistance & more!
About All Four x 4 Spares
All Four x 4 Spares is a lifestyle business. They're passionate about the 4wd industry, at work, at home and on the weekends, the definition of true enthusiasts.
Based in Newcastle, with over 30 years’ experience, they're an established industry leader and trusted name in the supply of New Parts & Accessories and provision of high quality, low kilometre Used and Reconditioned 4WD Parts.
All Four x 4 Spares is known as one of Australia’s favourite 4wd parts destinations, and with over 4,000 visitors to their websites, that is hard to argue. They are also renowned as having one of Australia’s most interesting showrooms which you can view on their website, YouTube, or Facebook.
About the Opportunity
Due to sustained growth and the opening of a brand-new showroom, All Four x 4 Spares has an opportunity for a full-time 4WD Sales Representative (Inbound Contact Centre) to join their phone room team in Newcastle, NSW on a permanent basis.
Reporting to the Spare Parts Manager, you will be primarily focused on managing phone-based spare parts enquiries, handling a large number of daily inbound calls.
More specifically, your duties will include (but will not be limited to):
- Answering inbound sales calls;
- Dealing with Retail, Trade and Wholesale parts enquiries;
- Raising orders;
- Assisting in counter sales;
- Maintaining existing clients and creating new accounts;
- Assisting in basic call enquiries; and
- Working towards KPI targets.
To be successful in this position you will have a strong understanding of the 4WD industry, including parts, which can come from previous experience as a mechanic, weekend adventuring, and everything in between!
Please note: The successful candidate will be required to participate in the Saturday morning roster every second weekend (8:30am-12pm).
About You
Whilst you aren’t required to have a trade qualification, you will need:
- Highly developed communication and interpersonal skills;
- A professional presentation and ability to build rapport with customers;
- Ability to work in a high volume, phone-based environment; and
- An overall enthusiasm for the 4WD industry!
About the Benefits
All Four x 4 Spares is a 4wd enthusiasts dream, offering the unique culture of a lifestyle business that has turned its passion, into careers.
For your hard work and dedication, you will receive an above award wage remuneration plus super, relocation assistance, uniforms (including hoodies), ongoing training opportunities, and comprehensive induction processes.
With a supportive, experienced and highly knowledgeable team around you, and the backdrop of coastal Newcastle, with its golden sand beaches and outdoor lifestyle, this is an opportunity hard to miss!
If you're all about the 4wd industry and are comfortable building strong customer relationships - Apply Now!